If your domain is blacklisted, it can seriously affect your ability to send emails - causing your messages to bounce, land in spam, or be blocked altogether. Fortunately, it’s easy to check if you’re listed and take steps to resolve the issue.
1. What Is A Blacklist
A blacklist is a list of domains or IP addresses that have been flagged for suspicious, spam-like, or harmful activity. Email providers and spam filters use these lists to help block unwanted or malicious messages. However, sometimes legitimate senders can be listed by mistake - especially if a domain was newly registered or email settings aren’t properly configured.
2. Signs You Might Be Blacklisted
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Emails regularly going to spam folders
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High bounce rates with errors like “rejected” or “blocked”
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Recipients not receiving your emails at all
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A drop in open or engagement rates
3. How To Check If You're Blacklisted
You can check if your domain is listed on any known blacklists in two ways:
Option 1 - Using the AeroWave Dashboard (Recommended):
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Log in to your AeroWave dashboard and head to your control panel
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Scroll down to Web Tools
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Run the Auto-Diagnostic scan on your domain
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The tool will check key deliverability issues, including blacklist status
Option 2 - Use External Blacklist Tools:
If you prefer, you can also use free online tools to check your domain or IP against public blacklists:
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intoDNS.com (for broader DNS checks)
Simply enter your domain name (e.g. yourdomain.com) or sending IP if you know it.
4. What To Do If You're Listed
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Check the explanation from the blacklist service - they usually provide a reason.
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If it’s due to missing SPF, DKIM, or DMARC, correct those records first.
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Many blacklists offer a removal or appeal process directly on their site.
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If your mail is sent via AeroWave, reach out to us and we’ll investigate and help you get delisted if needed.
5. Tips To Avoid Being Blacklisted
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Ensure your SPF, DKIM, and DMARC records are up to date
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Never use purchased or outdated mailing lists
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Avoid misleading or spam-like subject lines
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Honour all unsubscribe requests promptly
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Monitor your email activity and reputation regularly
Need Help?
If you’re not sure where to start or what your scan results mean, reach out to us, we’re here to help.