If your domain is blacklisted, it can seriously affect your ability to send emails - causing your messages to bounce, land in spam, or be blocked altogether. Fortunately, it’s easy to check if you’re listed and take steps to resolve the issue.

1. What Is A Blacklist

A blacklist is a list of domains or IP addresses that have been flagged for suspicious, spam-like, or harmful activity. Email providers and spam filters use these lists to help block unwanted or malicious messages. However, sometimes legitimate senders can be listed by mistake - especially if a domain was newly registered or email settings aren’t properly configured.

2. Signs You Might Be Blacklisted

  • Emails regularly going to spam folders

  • High bounce rates with errors like “rejected” or “blocked”

  • Recipients not receiving your emails at all

  • A drop in open or engagement rates

3. How To Check If You're Blacklisted

You can check if your domain is listed on any known blacklists in two ways:

Option 1 - Using the AeroWave Dashboard (Recommended):

  • Log in to your AeroWave dashboard and head to your control panel

  • Scroll down to Web Tools

  • Run the Auto-Diagnostic scan on your domain

  • The tool will check key deliverability issues, including blacklist status

Option 2 - Use External Blacklist Tools:

If you prefer, you can also use free online tools to check your domain or IP against public blacklists:

Simply enter your domain name (e.g. yourdomain.com) or sending IP if you know it.

4. What To Do If You're Listed

  • Check the explanation from the blacklist service - they usually provide a reason.

  • If it’s due to missing SPF, DKIM, or DMARC, correct those records first.

  • Many blacklists offer a removal or appeal process directly on their site.

  • If your mail is sent via AeroWave, reach out to us and we’ll investigate and help you get delisted if needed.

5. Tips To Avoid Being Blacklisted

  • Ensure your SPF, DKIM, and DMARC records are up to date

  • Never use purchased or outdated mailing lists

  • Avoid misleading or spam-like subject lines

  • Honour all unsubscribe requests promptly

  • Monitor your email activity and reputation regularly

Need Help?

If you’re not sure where to start or what your scan results mean, reach out to us, we’re here to help.

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